WHAT MAKES THEM SPECIAL
Eye-catching initial charms, designed to complement our range of initial necklaces and help you personalise your look and spell out your style.
A single upper-case initial in our signature Tutti & Co font, complete with a beautifully-textured inlay, inspired by our natural surroundings on the North East coast.
Made from polished brass with 925 sterling silver.
Please note that each initial charm is sold on its own and does not come with a necklace chain.
THE TUTTI & CO TOUCH
Our jewellery comes with a reusable cloth pouch made from recycled materials and a care card to help you look after your purchases.
Charm Height: 1.4cm
925 sterling silver, gold plating and polished brass make all our jewellery. Enduring metals that won't tarnish in water, under the sun or over time - so long as you show them some love.
To keep your jewellery in top condition, store it in the soft cloth pouch provided or your favourite jewellery box.
Avoid direct contact with perfume, hairspray and body products, such as false tan, sunscreen and body lotions/oils, as much as possible.
Please note that continuous use of alcohol-based hand sanitiser could affect the wear of your purchases.
While all our jewellery is water-resistant, we advise that you refrain from wearing your jewellery in water for long and extended periods of time. Avoid fully submerging your jewellery in water as much as possible.
When not in use, remember to polish your jewellery regularly using a soft jewellery cloth.
Please note that using jewellery cleaner to clean/polish your purchases could affect the wear and finish. Please avoid at all times.
When dressing, we advise that you put your jewellery on last to avoid snagging and catching your favourite pieces with your clothing.
To keep your sunglasses in top condition and to avoid scratching, store them in a soft pouch inside your favourite hard case.
Use the soft cloth provided to gently polish the lenses. Avoid harmful cleaners at all times.
Although our sunglasses are the perfect accessory on the beach and by the pool, avoid wearing them in water and keep them out of direct sunlight when not in use.
Tutti & Co scarves are individually-designed, hand-printed or woven.
Please refer to individual care labels for washing instructions.
However, to keep your scarves in top condition and looking and feeling their best, we recommended they’re washed by hand in cool water, dried flat and treated to a cool iron.
CAN WE HELP?
If you have any further questions about your purchases, get in touch at firstname.lastname@example.org or call (0191) 296 2855 Monday-Friday between 9am-5pm.
UK Standard Delivery
£4.95 for orders below £50. Please allow 2-4 working days.
Free delivery for orders over £50. Please allow 2-4 working days.
UK Express Delivery
£6.95 for next working day delivery.
GOOD TO KNOW
Orders must be placed no later than 3pm Monday-Thursday.
Any orders placed after this time on the Thursday will be despatched the following Monday.
Unfortunately, at the moment, we do not ship outside of the UK.
We hope you love your Tutti & Co product. However, if you’d like a refund or want to exchange your item(s), we make it easy.
Simply fill out the returns form which came with your purchase(s) and return your unworn/unused item(s) within 14 days of purchase, along
with the original packaging.
We’ll only exchange products that have been unworn, arrive in their original packaging and show no signs of misuse.
Hygiene and our customers’ safety is important to us, which is why earrings are non-returnable.
For safe returns, we recommend postage by Royal Mail registered delivery or another ‘signed for’ service.
Remember to keep proof of postage, as we can’t be held responsible for returns lost in transit.
Returns or exchanges are done at your own cost, however if a product was sent in error or deemed by us as faulty, we’ll refund your postage costs.
If you receive faulty, damaged or incorrect goods, please email us at email@example.com and return the product within 14 days of purchase.
Any discrepancies with your order must be reported to us via email within 3 working days of receipt.
Tutti & Co jewellery comes with a six-month warranty. Please follow instructions in our care guide to ensure your purchases remain in top condition and last for many years to come.
Should your jewellery suffer breakage or tarnishing due to a manufacturing defect, we are committed to ensuring that your purchase is either repaired or replaced.
GOOD TO KNOW
We can only accept returns on items purchased on tuttiandco.com. For items purchased in-store at one of our stockists, please return to the original store of purchase. Please note that stockists may have a different returns policy to tuttiandco.com.
Sale items are non-refundable and non-exchangeable.
CAN WE HELP?
If you have any queries concerning returns, please email us at firstname.lastname@example.org with proof of purchase, details of your item(s) and photos where possible and we will get back to you as soon as possible.