Returns & Refunds

We hope you love your Tutti & Co product. However, if you’d like a refund, you have 14 days from receipt to make a return.

Please make sure your items are returned in a new and unused condition and in their original packaging in order for us to process a refund. 

Please note earrings and engraved items are non-returnable.

Items must have been purchased from We are unable to accept returns from items purchased from one of our stockists. 

Please note we do not offer exchanges.


How to return an item

Simply download the returns form here and include it with your items.

For safe returns, we recommend postage by Royal Mail registered delivery or another ‘signed for’ service.

Remember to keep your proof of postage, as we can’t be held responsible for returns lost in transit.

We are unable to cover the cost of returns, unless an item is faulty or was sent in error.


Faulty goods

We offer a 12 month warranty on all jewellery against manufacturing faults. Should your jewellery suffer breakage during transit or tarnishing due to a manufacturing defect, we are committed to ensuring that your purchase is either repaired or replaced.

If you receive faulty or damaged goods, we will refund your postage costs.

Please note that you must contact us via at before returning any faulted items, as postage will not be refunded unless agreed prior.

If you have any queries concerning returns, exchanges or refunds, please email us at with proof of purchase, details of your item(s) and photos where possible as soon as possible and we will get back to you as soon as possible.